{"id":52423,"date":"2026-03-18T08:57:49","date_gmt":"2026-03-18T08:57:49","guid":{"rendered":"https:\/\/staging.lubiwood.com\/?page_id=52423"},"modified":"2026-08-04T03:00:58","modified_gmt":"2026-08-04T03:00:58","slug":"politica-de-livrare","status":"publish","type":"page","link":"https:\/\/staging.lubiwood.com\/ro\/politica-de-livrare\/","title":{"rendered":"Politica de livrare"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Politica de livrare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Prin plasarea unei comenzi prin intermediul acestui site web (https:\/\/Lubiwood.com), sunte\u021bi de acord cu termenii de mai jos, precum \u0219i cu Termenii \u0219i condi\u021biile noastre de utilizare. Acestea sunt furnizate pentru a se asigura c\u0103 ambele p\u0103r\u021bi cunosc \u0219i accept\u0103 acest acord, pentru a se proteja reciproc \u0219i a stabili a\u0219tept\u0103rile privind serviciile noastre.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

1. Generalit\u0103\u021bi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

\u00cen func\u021bie de disponibilitatea stocului. \u00cencerc\u0103m s\u0103 men\u021binem pe site-ul nostru eviden\u021be precise ale stocului, \u00eens\u0103, din c\u00e2nd \u00een c\u00e2nd, pot ap\u0103rea neconcordan\u021be \u00een stoc \u0219i s-ar putea s\u0103 nu putem onora toate articolele dumneavoastr\u0103 \u00een momentul achizi\u021biei. \u00cen acest caz, v\u0103 vom livra produsele disponibile \u0219i v\u0103 vom contacta pentru a afla dac\u0103 prefera\u021bi s\u0103 a\u0219tepta\u021bi reaprovizionarea articolului aflat \u00een a\u0219teptare sau dac\u0103 prefera\u021bi s\u0103 proces\u0103m o rambursare.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

2. Costuri de livrare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Costurile de livrare sunt calculate \u00een timpul finaliz\u0103rii comenzii, \u00een func\u021bie de greutatea, dimensiunile \u0219i destina\u021bia articolelor din comand\u0103. Plata pentru livrare va fi \u00eencasat\u0103 odat\u0103 cu achizi\u021bia, cu excep\u021bia cazului \u00een care livrarea este gratuit\u0103 datorit\u0103 unei oferte sau este inclus\u0103 \u00een comand\u0103. Acesta va fi costul final de livrare pentru client.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

3. Retururi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

3.1. Retur din cauza schimb\u0103rii deciziei<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Lubiwood accept\u0103 cu pl\u0103cere retururile din cauza schimb\u0103rii deciziei, at\u00e2ta timp c\u00e2t cererea de retur este primit\u0103 de noi \u00een termen de 5 zile de la primirea articolului \u0219i articolele sunt returnate \u00een ambalajul original, neutilizate \u0219i \u00een stare resigilabil\u0103. Costurile de returnare vor fi suportate de client, care va trebui s\u0103 \u00ee\u0219i organizeze singur expedierea. Odat\u0103 ce retururile sunt primite \u0219i acceptate, ramburs\u0103rile vor fi procesate. V\u0103 vom notifica prin e-mail dup\u0103 finalizarea acestui proces. Lubiwood va rambursa valoarea bunurilor returnate, dar NU va rambursa valoarea niciunei livr\u0103ri pl\u0103tite.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

3.2. Return\u0103ri \u00een garan\u021bie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Lubiwood va onora cu pl\u0103cere orice cerere de garan\u021bie valid\u0103, cu condi\u021bia ca aceasta s\u0103 fie depus\u0103 \u00een termen de 30 de zile de la primirea articolelor. Clien\u021bii vor trebui s\u0103 achite \u00een avans costul return\u0103rii, \u00eens\u0103 v\u0103 vom rambursa dup\u0103 aprobarea cererii de garan\u021bie. La primirea articolelor returnate pentru o cerere de garan\u021bie, v\u0103 pute\u021bi a\u0219tepta ca Lubiwood s\u0103 proceseze cererea de garan\u021bie \u00een termen de 7 zile. Odat\u0103 ce cererea de garan\u021bie este confirmat\u0103, ve\u021bi putea alege \u00eentre: (a) rambursarea prin metoda de plat\u0103 utilizat\u0103 (b) o rambursare sub form\u0103 de credit \u00een magazin (c) un articol de \u00eenlocuire trimis c\u0103tre dumneavoastr\u0103 (dac\u0103 stocul este disponibil)<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4. Termeni de livrare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

4.1. Timp de tranzit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Comenzile expediate \u00een UE pot fi \u00een tranzit timp de 3 \u2013 10 zile (\u00een medie 5 zile), \u00een func\u021bie de disponibilitate \u0219i de produsul specific ales. Avem mai multe depozite, iar este posibil ca nu fiecare dintre ele s\u0103 de\u021bin\u0103 toate articolele din stocul nostru.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Comenzile expediate \u00een afara UE nu au timpi de tranzit prestabili\u021bi, deoarece acest lucru depinde de \u021bara de destina\u021bie \u0219i de serviciul de livrare utilizat \u00een momentul finaliz\u0103rii comenzii. Mai multe informa\u021bii despre acest subiect pot fi g\u0103site pe pagina noastr\u0103 de FAQ.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4.2. Timp de expediere<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Comenzile sunt de obicei expediate \u00een termen de 2-5 zile lucr\u0103toare de la plata comenzii.\nPartenerii no\u0219tri de depozitare opereaz\u0103 de luni p\u00e2n\u0103 vineri, \u00een timpul programului normal de lucru, cu excep\u021bia s\u0103rb\u0103torilor legale, c\u00e2nd depozitul va fi \u00eenchis. \u00cen aceste situa\u021bii, lu\u0103m m\u0103suri pentru a ne asigura c\u0103 \u00eent\u00e2rzierile de expediere vor fi reduse la minimum.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4.3. Schimbarea adresei de livrare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Pentru solicit\u0103rile de schimbare a adresei de livrare, putem modifica adresa oric\u00e2nd \u00eenainte ca comanda s\u0103 fi fost expediat\u0103.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4.4. Livrare la c\u0103su\u021b\u0103 po\u0219tal\u0103<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Lubiwood va livra la adrese de tip cutie po\u0219tal\u0103 numai prin servicii po\u0219tale. Nu putem oferi servicii de curierat c\u0103tre aceste loca\u021bii.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4.5. Articole epuizate<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Dac\u0103 un articol nu este \u00een stoc, vom a\u0219tepta p\u00e2n\u0103 c\u00e2nd articolul devine disponibil \u00eenainte de a expedia comanda dumneavoastr\u0103. Articolele deja existente \u00een comand\u0103 vor fi rezervate \u00een timp ce a\u0219tept\u0103m acest articol.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

4.6. Timpul de livrare dep\u0103\u0219it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Dac\u0103 timpul de livrare a dep\u0103\u0219it perioada estimat\u0103, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi, astfel \u00eenc\u00e2t s\u0103 putem efectua o investiga\u021bie.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

5. Notific\u0103ri de urm\u0103rire a coletului<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Dup\u0103 expediere, clien\u021bii eligibili vor primi un link de urm\u0103rire prin care vor putea urm\u0103ri progresul expedierii lor, pe baza celor mai recente actualiz\u0103ri puse la dispozi\u021bie de furnizorul de transport.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

6. Colete deteriorate \u00een tranzit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Dac\u0103 constata\u021bi c\u0103 un colet este deteriorat \u00een tranzit, dac\u0103 este posibil, v\u0103 rug\u0103m s\u0103 refuza\u021bi coletul de la curier \u0219i s\u0103 lua\u021bi leg\u0103tura cu serviciul nostru de rela\u021bii cu clien\u021bii. Dac\u0103 coletul a fost livrat f\u0103r\u0103 ca dumneavoastr\u0103 s\u0103 fi\u021bi prezent, v\u0103 rug\u0103m s\u0103 contacta\u021bi serviciul clien\u021bi pentru pa\u0219ii urm\u0103tori.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

7. Taxe \u0219i impozite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

7.1. Taxa pe v\u00e2nz\u0103ri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Taxa pe v\u00e2nz\u0103ri a fost deja aplicat\u0103 la pre\u021bul bunurilor, a\u0219a cum este afi\u0219at pe site.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

7.2. Taxe \u0219i impozite de import<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Taxele \u0219i impozitele de import pentru expedierile interna\u021bionale pot fi pl\u0103tibile la sosirea \u00een \u021bara de destina\u021bie. Acest lucru variaz\u0103 \u00een func\u021bie de \u021bar\u0103, iar Lubiwood v\u0103 recomand\u0103 s\u0103 fi\u021bi con\u0219tien\u021bi de aceste costuri poten\u021biale \u00eenainte de a plasa o comand\u0103 la noi. Dac\u0103 refuza\u021bi s\u0103 pl\u0103ti\u021bi taxele \u0219i impozitele la sosirea \u00een \u021bara de destina\u021bie, bunurile vor fi returnate c\u0103tre Lubiwood pe cheltuiala clientului, iar clientul va primi o rambursare pentru valoarea bunurilor pl\u0103tite, minus costul return\u0103rii. Costul livr\u0103rii ini\u021biale nu va fi rambursat.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

8. Anul\u0103ri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Dac\u0103 v\u0103 r\u0103zg\u00e2ndi\u021bi \u00eenainte de a primi comanda, putem accepta anul\u0103ri \u00een orice moment \u00eenainte ca aceasta s\u0103 fi fost expediat\u0103. Dac\u0103 o comand\u0103 a fost deja expediat\u0103, v\u0103 rug\u0103m s\u0103 consulta\u021bi politica noastr\u0103 de rambursare.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

9. Asigur\u0103ri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Coletele sunt asigurate pentru pierdere \u0219i deteriorare p\u00e2n\u0103 la valoarea indicat\u0103 de curier.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

9.1. Proces pentru colet deteriorat \u00een tranzit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Vom procesa o rambursare sau o \u00eenlocuire de \u00eendat\u0103 ce curierul a finalizat investiga\u021bia privind cererea.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

9.2. Proces pentru colet pierdut \u00een tranzit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Vom procesa o rambursare sau o \u00eenlocuire de \u00eendat\u0103 ce curierul a efectuat o investiga\u021bie \u0219i a considerat coletul pierdut.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

10. Serviciu clien\u021bi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Pentru toate solicit\u0103rile de asisten\u021b\u0103 pentru clien\u021bi, v\u0103 rug\u0103m s\u0103 ne trimite\u021bi un e-mail la support@Lubiwood.com.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

\u021aar\u0103<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

Cost de livrare standard<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

Timp de livrare standard<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

Cost de livrare expres<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

Timp de livrare expres<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

Valoarea minim\u0103 a comenzii pentru livrare gratuit\u0103<\/p>\t\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t<\/thead>\n\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t\t\t\t

Australia<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

11 AUD<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

7-10 zile<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

\/<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Austria<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 2 #2<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 2 #3<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 2 #4<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Belgia<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 3 #2<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 3 #3<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut r\u00e2ndul 3 #4<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t

Con\u021binut<\/p>\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Politica de livrare Prin plasarea unei comenzi prin intermediul acestui site web (https:\/\/Lubiwood.com), sunte\u021bi de acord cu termenii de mai<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52423","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/pages\/52423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/comments?post=52423"}],"version-history":[{"count":2,"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/pages\/52423\/revisions"}],"predecessor-version":[{"id":52425,"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/pages\/52423\/revisions\/52425"}],"wp:attachment":[{"href":"https:\/\/staging.lubiwood.com\/ro\/wp-json\/wp\/v2\/media?parent=52423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}